Privacy Policy

Last updated: October 01, 2022

This Privacy Policy informs you of our policies and procedures regarding the collection, use, and disclosure of personal information we receive from visitors and registered users of TalentLMS.com (this "Site"). This Privacy Policy applies only to information that you provide to us through this Site and explains in plain language what we do with that information, how we share it, and how we handle the content you place. It also explains your rights and the choices available to you regarding our use of your personal information and how you can access and update this information.

Our Privacy Policy may be updated from time to time, and we will notify you of any material changes by posting the new Privacy Policy on the Site at Privacy policy and revising the “Effective starting” date at the top of this policy. You may find out more about TalentLMS GDPR and TalentLMS UK GDPR compliance on the Site at TalentLMS GDPR and TalentLMS UK GDPR. We encourage you to review our Privacy Policy whenever you use this “Site” to stay informed about our information practices and the ways you can help protect your privacy. If you disagree with any changes to this Privacy Policy, you will need to stop using this “Site” and deactivate your account(s), as outlined below.

This Privacy Policy applies to the information that we obtain through your use of "Site" via a "Device" or when you otherwise interact with TalentLMS. A "Device" is any computer used to access the “Site”, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device. “Site” includes the TalentLMS website and SaaS service but does not include any other own or third-party products or services for which a separate privacy policy is provided. These are third-party products or services that you may choose to integrate with TalentLMS services. You should always review the policies of third-party products and services to make sure you are comfortable with the ways in which they collect and use your information.

By accessing and using this Site, you confirm that you have read and fully understood this Privacy Policy, that you agree to the collection and the usage of your own and others’ personal information in accordance with the Privacy Policy, and that you have the authority to provide us with all information submitted by you via the Site, including but not limited to personal information of third parties. By registering for or using TalentLMS Services and accepting the Terms of Service you consent to the collection, transfer, processing, storage, disclosure, and other uses described in this Privacy Policy.

1. Who We Are

Epignosis: The Epignosis Group of companies (“Epignosis”) provides accessible and affordable eLearning services such as TalentLMS, to any single company or organization worldwide. “Epignosis LLC”, located in the United States of America (315 Montgomery Street (9th Floor) San Francisco, California CA 94104 USA tel. (+1) 646 797 2799) and “Epignosis UK Ltd”, having as a seat of establishment the United Kingdom (1 Buckwell Road, Kingsbridge, South Hams, United Kingdom, TQ7 1NQ, tel. (+44) 20 7193 1614) promote and provide eLearning services, while the Greek Branch (Lykourgou Str. 1, Athens, 10551, (+30) 211 800 6449) of Epignosis UK Ltd is responsible for the management, maintenance, and operation of the Learning Management Solutions. The Epignosis Group complies with Data Protection Laws, including the European regulation for data protection 2016/679/EU (General Data Protection Regulation - GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA). Epignosis will not knowingly do anything or permit anything to be done which might lead to a breach of the Data Protection Laws.

TalentLMS: TalentLMS is a cloud subscription-based eLearning service. By accessing TalentLMS through a set of subscription packages, our customers (“Customers”) can train their personnel or any other group of people they wish or provide distance eLearning services. Customers access the TalentLMS service by means of a unique combination of a user identifier and a secure password. By gaining access to the service through this combination, the Customers are allocated a specific domain that is owned and managed exclusively by them. The Customer specifies, customizes, and provides access to the service to the authorized users (“Users”) of his domain, consisting of course Instructors and Learners. Additionally, the Customer may specify custom User roles for his domain. The course Instructors specify and manage the content of the courses, which may include text documents, video and audio files, images, and presentations. Learners attend the courses and are subject to tests, for which they are graded; Learners have access to their own grades through the service. Each Learner can view his grades and extract reports, by means of supplying the reporting criteria through the respective service interface, regarding his own performance and his overall use of the service. Each Instructor can extract reports for the activity of his courses. The Customer owns his domain data and can extract reports for the total activity of his domain, including all its Users.

2. Collection: The Personally Identifiable Information We Collect

For the purposes of this Privacy Policy:

Visitors and Users: In the course of using this Site, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you, and information on your use of and activities at our Site that may be connected with you ("Personal Information"). Personal Information that we collect may include but is not limited to, your name and email address. When you visit the Site, our servers automatically record information that your browser sends whenever you visit a website. This information may include but is not limited to, your Internet Protocol address, browser type, the web page you were visiting before you came to our Site, and information you search for on our Site. Like many websites, we may also use "cookies" to collect information. A cookie is a small data file stored by your browser on your Device's hard disk for record-keeping purposes. We use "session ID cookies" in order to support login and main service functionality. We may also use cookies of third-party providers, like Clearbit and Google Analytics. In particular, Google stores a Google Analytics cookie in order to be able to differentiate between users and be able to show us how many times people visit the website on average (not individually) and information on what pages they've seen, how long the duration was, and so on. Clearbit provides information about your industry and your position in the company to help us adjust the service to the needs of your industry and promote our services. We also use Google AdWords and Facebook Pixel cookies for running advertising campaigns over audiences that may be interested in our services; our ads will only start working when the audience is big enough so no third party can use this information to personally identify the users. Epignosis does not collect or store data from third-party cookies. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of our services.

3. How We Use, Process, and Retain Personal Information

Personal Information is or may be used for the following purposes:

  • To provide and improve our Site, services, features, and content.
  • To enable you to enjoy and easily navigate the Site.
  • To better understand your needs and interests,
  • To fulfill requests you may make,
  • To personalize your experience,
  • To provide or offer software updates and product announcements, and
  • To provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing, or promotional.

4. Information Sharing and Disclosure

Users: We will display your Personal Information on your profile page and elsewhere on the Site according to the preferences you set in your account. Any information you choose to provide should reflect how much you want other TalentLMS Users to know about you. We recommend that you guard your anonymity and sensitive information, and we encourage you to think carefully about what information you disclose on your profile pages. You can review and revise your profile information at any time. You should be aware that the administrator, as well as specially designated support personnel in order to provide support for technical issues you may face, may be able to: access information in and about your account; access communications history, including file attachments, for your account; disclose, restrict, or access information that you have provided or that is made available to you when using your account, including your Content; and control how your account may be accessed or deleted.

Third Parties: We do not sell your Personal Information or Content and will not share or disclose any of your Personal Information or Content with third parties except as described in this policy. We do not share Personal Information about you with third parties for their marketing purposes (including direct marketing purposes).

Service Providers, Business Partners, and Others: For security, service operation, and management purposes, TalentLMS also uses third-party services that provide the same level of protection as Epignosis. Third-party vendors and providers supply the necessary hardware, software, networking, and storage to run the Talent LMS service; a detailed listing of them is included in the Terms of Service in the Data Processing Addendum (DPA). These third parties have access to your Personal Information only for purpose of performing these tasks on our behalf.

Compliance with Laws and Law Enforcement: TalentLMS cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (including but not limited to subpoenas), to protect the property and rights of TalentLMS or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.

Children: Our services are not directed to children. We do not knowingly collect Personal Information from children. If we become aware that a child has provided us with Personal Information, we will take steps to delete such information. If you become aware that a child has provided us with Personal Information, please contact us at the contact information below.

5. Your Rights

Epignosis respects your rights as a data subject. When Epignosis processes personal data on behalf of and as instructed by its Customers, our Customers are responsible for the data subjects and you should contact the respective Customer to which the content of your service belongs for exercising your rights. In this case, Epignosis does not respond directly to your requests for the exercise of your rights that come to our knowledge, but we inform the Customer without delay and provide all reasonable assistance to satisfy your requests in accordance with the instructions of the Customer. The service has all the necessary features to enable our Customers to protect the rights of the data subjects on their behalf. For example, the service provides the ability to obtain and manage consent and to implement strict and secure password policies as well as to exercise the right to be forgotten.

A synopsis of your rights as a data subject is provided below. You may also refer to the TalentLMS GDPR page for detailed step-by-step instructions on how you can exercise these rights by means of invoking TalentLMS service features.

Transparency, information, and answers to requests: Epignosis adheres to the principle of transparency in processing. For any questions regarding this policy, you may contact us at privacy at Talent LMS dot com. We will respond without delay and in any case within one month upon receipt of the request.

Access: You have the right to receive from Epignosis confirmation on whether your personal data are processed and in case this happens all required information thereof (processing means, goal, records, etc.).

Access: You have the right to receive from Epignosis confirmation on whether your personal data are processed and in case this happens all required information thereof (processing means, goal, records, etc.).